Category Archives: Testimonials

They listened to my requests, and made helpful suggestions.

Both Stephen and Becky, at Caldecott & Sons, have proved to be a good choice, for conducting my late mother’s cremation, funeral service, and interment. This was my first experience of arranging a cremation and funeral service, and they have helped me through this difficult task, in a manner that befits this sad occasion. They listened to my requests, and made helpful suggestions. I can definitely recommend Caldecott & Sons, to anyone. 👍

– Clive Morrell –

Patient, kind and considerate

Thank you Stephen, Jack and Rebecca for looking after my beautiful Nige. I know he was treated with respect and dignity whilst in your care, they were patient kind and considerate with my family and myself and nothing was to much trouble, from the bottom of my heart thank you so much x

– Joobaloob humph –

Professional to the last detail, with compassion and understanding

We can’t thank Stephen and his family enough for the support and care they afforded us whilst attending to my Uncles funeral, only 3 weeks after dealing with my Aunties. This was such a difficult time for us all and Stephen was so compassionate that every step of this journey felt as though it was done with ease. They helped arrange everything for us, taking away the strain and stress of this situation made worse by restrictions due to COVID19 pandemic and that fact that myself and Mam lived hundreds of miles away.
    Stephen went above and beyond our expectations and his professionalism was outstanding. We couldn’t have hoped for anything more during this very difficult time. All our wishes were met and the service provided before, on the day of the funeral and after was exemplary.
      My Uncle had the most dignified send off with care and compassion. We were actually amazed but grateful that we were allowed to take our time to meet with family and friend at the service given the strict restrictions that we adhered too.
        I would not hesitate in recommending Caldecott & Sons to anyone in need of this service, their personal and professional service was outstanding, making a very difficult time easier to bear.
        We thank you for your time, care and consideration ensuring my Uncle was in very safe hands.

        – Margaret and Angela –

I have no hesitation in recommending Caldecotts

Really cannot thank everyone at Caldecott & Sons enough for the caring and professional way they handled my Dad’s funeral. Stephen Caldecott put us at ease straight away and helped us through every detail to ensure our wishes were met. At what was a very difficult time for us, the care and compassion we received was truly above and beyond anything we could have expected and I have no hesitation in recommending Caldecott’s, and I will forever be grateful to them.

– Stuart Spurdle –

Complete compassion, professionalism and understanding

We have used Caldecott’s twice in the last 12 months. Stephen Caldecott helped us through very traumatic times with complete compassion, professionalism and understanding. Each and every member of the Caldecott team treated us with the same care and understanding. We know that our parents while in Caldecott’s care were treated with the utmost respect. Caldecott’s can be relied upon to help anyone who is in need of their services, and a decision to use them will always prove to be the correct one.

– Christine Lodge –

A professional and very personal service

We chose Caldecott and Sons for our father’s funeral after researching a number of companies in the Wrexham area and following a very reassuring and helpful initial meeting with Stephen Caldecott. We wanted the funeral service to be as simple as possible with family members able to contribute and help with the arrangements. Stephen understood our wishes quickly and was happy to accommodate these, giving us clear guidance throughout and also liaising helpfully with our celebrant. The service provided on the day of the funeral by Stephen and his staff was exemplary and helped us to achieve the celebration of our father’s life we had planned. We would highly recommend Caldecott and Sons for its professional, personal and courteous service.

– Julia and David Strong –

Highly Recommended

Caldecott and Sons were excellent in the way they handled my mother’s funeral. From the initial meeting with their staff, everything was straightforwardly and sensitively arranged and ran smoothly throughout to the funeral. Communications with us were informative and timely. Their charges are quite reasonable. We were very pleased and have no hesitation in recommending Caldecott and Sons to others.

– John T –

I can’t believe the help and support I got

Very caring people, my dad was in very safe hands I can’t believe the help and support I got I couldn’t have ask for better,the communication between us was excellent my dad’s funeral was perfect. Thank you so much I highly recommend Caldecott and Sons.

– Michelle Kirby –

Nothing was too much trouble

My mother’s funeral took place a few weeks ago. Stephen was kind, caring, professional and compassionate. Nothing was too much trouble and I have no hesitation in highly recommending Caldecott and Sons.

– Kathleen Davies –

Attentive and Caring

Whilst I have lived in Birmingham for the last 45 years, I was born in Wrexham, and knew the firm as a boy. I had no hesitation in calling Stephen Caldecott when my mother passed away recently. You don’t use Funeral Directors everyday, but when you do, you expect them to be attentive and caring and show high levels of professionalism, and Stephen and his team were this and more, and gave my Mum the send off she deserved. Thank you.

– Keith Gittins –

Many, Many Thanks

Wonderful, the kindness and attention to detail was something special. Steven and the team, sorted everything, nothing was too much trouble. They made the hardest week of my life, a little easier. Many Many Thanks.

– Lynne Newcombe –

Compassion and Professionalism

Could not thank everyone at Caldecott & Sons enough for the funeral of my mother in March. Every step was handled thoughtfully with compassion and professionalism. Five star service from beginning to end.

– Tilly Mint –

Mum’s Funeral

I did not know where to start when organising Mum’s funeral as she died in Sussex and her wishes were to have her service in Wrexham. Stephen Caldecott was so helpful and professional and feel I could not have done such a lovely service both at the Church and Crematorium without his help. Everything was done perfectly and done with care and compassion. I would highly recommend. Thank you for looking after Mum so well.

– DeborahO-27 –

Thoroughly Recommend the Family run Business.

Excellent service from the whole team, everything taken care of. Nothing to much trouble. Can not thank Stephen enough at such a sad time for us. We were always in safe hands, care and support through out. Thoroughly Recommend the Family run Business. Thank you.

– John Appleby & Barbara Bushell –

The obvious choice for us and faultless service.

As a family we prefer to support local family businesses so Caldecott & Sons was the obvious choice for us. They supplied cars and made all the arrangements including catering and flowers with all the specific details we requested. On the day the service was faultless. What could have been an unbearably difficult day was a day we were all able to cope with thanks to the dignity and sensitivity of the staff at Caldecott’s. Everything was 5* and the account was very reasonable. We recommend them without question.

– CharlesA-47 –

Professional, warm and caring.

Our first funeral and we did not know where to begin. Caldecott & Sons guided us through from our first introduction in a professional, sensitive and caring manner. They were always on hand to offer support and we felt we were in safe hands from beginning to end. We would highly recommend them without hesitation. Thankyou to Stephen & family for taking care of us all and looking after our beautiful, dearly departed dad, grandad and devoted husband. 🙏

– WendyH-227 –

Highly Recommend

Stephen Caldecott’s professionalism sympathy and compassion is only a part of what he and his team show when you instruct them to carry out a funeral From initial contact you know you are dealing we a company with a wealth of experience and attention to detail.

– GrahamC-307 –


Caldecott & Sons For the fourth time I have used the services Steve Caldecott supplies. Each time he has gone out of his way to make the process as easy for me as possible. Every contact he made was thoughtful , kind and very professional, covering everything I needed to know. At the same time he gave me a full range of choices without making the experience bewildering. At the funeral services and cremations he made sure that the arrangements went smoothly leaving sufficient time to speak to most of those who attended, without making anything seem rushed. Steve and his family live locally in Wrexham and during the whole process I felt I had a friend to guide me.

– MichaelE-190 –


Where do I start, from the first contact I felt that I was in good hands. This was the first funeral I’ve ever had to arrange, and on my own, but I felt that the whole family team at Caldecotts were supporting me right from the start. They guided me through everything with great sensitivity. Amazing communication and nothing left to chance. On the day I felt well supported and also in no doubt that the day would go smoothly, leaving me to remember dad and focus on remembering him. I can highly recommend their service. Thank you to the whole team.

– SianM-34 –

“The epitome of professionalism, care and sensitivity”

“From the first phone contact to arrange my mother’s funeral, initially with Tim whilst Stephen was on holiday, and then with Stephen, Caldecott & Sons were the epitome of professionalism, care and sensitivity and handled all the arrangements very efficiently indeed. There was total support and communication throughout a very difficult time, and huge help with the liaison with the cemetery for a burial. I cannot recommend their service highly enough.”

– Richard Snowdon –

All along they showed us kindness and support

From the first meeting with Stephen Caldecott we were put at ease. Stephen with his experience was able to suggest things that worked so well on the day but also were encouraged to be fully involved with the planning. All along they showed us kindness and support and were so professional. We would recommend them to friends.



I was having a bit of a bad time and needed some personalised and friendly help. Caldecotts were there for me when I needed them the most and were more than happy to handle everything regarding the funeral for me. I couldn’t thank them enough for what they’ve done for myself and my family and I highly recommend their courteous services to everyone.


Professionalism and sensitivity

First and foremost I should like to thank you and your staff on the day for planning everything and then completing the job with such professionalism and sensitivity. I can’t praise the guys highly enough – they advised us, kept an eye on the clock for us, and dealt with any queries we had. Basically they took a lot of the worry away from us on what was always going to be a difficult and upsetting day, and I really can’t praise them enough!……. Many thanks again for providing us with such a fantastic service.

– John Rydiard –

Sensitive and supportive

I’m so pleased that I chose Caldecott and Sons to organise my mother’s funeral. They were sensitive and supportive in guiding me through the process, which was particularly important since I live some distance from Wrexham. They were totally professional and the funeral was perfect.

– Eileen Gilmour –

Professional and Dignified

My husband, sadly, has recently died and it was his express wish that I arrange his funeral through Caldecott and Sons. From my initial contact through to collecting my husband’s ashes they were respectful, professional, dignified and discreet. I could not have wished for a better ‘send off’ for my husband and can thoroughly recommend them to everyone who finds themselves in the same stressful situation as myself.

– Maxine –

Excellent Service, Professionalism and Compassion

I have three experiences with the services of Caldecott & Sons and they were all equally excellent in every way. They handled the funerals of two great friends extremely well and so when my mother died in April I had no hesitation in asking Stephen Caldecott to deal with all the arrangements. I would unreservedly recommend the company to anyone. It is a delight to deal with a genuine family run business. Nothing is too much trouble. All the staff are a delight to deal with and everyone is absolutely professional, kind and compassionate throughout the process. Stephen and Rebecca also make decision making easy and take the pressure away from you. From talking to other people, Caldecott’s prices also seem to be reasonable too. It is good to be able to put business in the hands of a family and their dedicated team rather than a corporate!

– MikeR-49 –

A Massive Thank You to you All

Caldecott & Sons, provided a high calibre of service in the most humane manner, sensitive, caring as well as being able to offer suggestions in improving on the basics. A family run business provides the more personal touch than any corporate funeral directors. If you want class, time and patience, these are definitely the funeral directors you need. This is the second time I have used them and that in its self speaks volumes. Thank you all at Caldecott for making my very difficult time, much easier.

– BlackWire14-1 –