Testimonials and Reviews

Below are some comments left by our clients:

  • Thoroughly Recommend the Family run Business.
    Excellent service from the whole team, everything taken care of. Nothing to much trouble. Can not thank Stephen enough at such a sad time for us. We were always in safe hands, care and support through out. Thoroughly Recommend the Family run Business. Thank you.



    John Appleby & Barbara Bushell



  • The obvious choice for us and faultless service.
    As a family we prefer to support local family businesses so Caldecott & Sons was the obvious choice for us. They supplied cars and made all the arrangements including catering and flowers with all the specific details we requested. On the day the service was faultless. What could have been an unbearably difficult day was a day we were all able to cope with thanks to the dignity and sensitivity of the staff at Caldecott’s. Everything was 5* and the account was very reasonable. We recommend them without question.



    CharlesA-47



  • Professional, warm and caring.
    Our first funeral and we did not know where to begin. Caldecott & Sons guided us through from our first introduction in a professional, sensitive and caring manner. They were always on hand to offer support and we felt we were in safe hands from beginning to end. We would highly recommend them without hesitation. Thankyou to Stephen & family for taking care of us all and looking after our beautiful, dearly departed dad, grandad and devoted husband. 🙏



    WendyH-227



  • Highly Recommend
    Stephen Caldecott’s professionalism sympathy and compassion is only a part of what he and his team show when you instruct them to carry out a funeral From initial contact you know you are dealing we a company with a wealth of experience and attention to detail.



    GrahamC-307



  • Caldecotts are so professional, superb service.
    Extremely professional, from our first meeting with Stephen to receiving my husband’s ashes, their attention to detail was second to none. We were guided through every stage which made the whole process easy to understand. We would highly recommend.



    AnnWrexham2



  • A VERY GOOD EXPERIENCE AT A DIFFICULT TIME
    Caldecott & Sons For the fourth time I have used the services Steve Caldecott supplies. Each time he has gone out of his way to make the process as easy for me as possible. Every contact he made was thoughtful , kind and very professional, covering everything I needed to know. At the same time he gave me a full range of choices without making the experience bewildering. At the funeral services and cremations he made sure that the arrangements went smoothly leaving sufficient time to speak to most of those who attended, without making anything seem rushed. Steve and his family live locally in Wrexham and during the whole process I felt I had a friend to guide me.



    MichaelE-190



  • THANK YOU 🙏
    Where do I start, from the first contact I felt that I was in good hands. This was the first funeral I’ve ever had to arrange, and on my own, but I felt that the whole family team at Caldecotts were supporting me right from the start. They guided me through everything with great sensitivity. Amazing communication and nothing left to chance. On the day I felt well supported and also in no doubt that the day would go smoothly, leaving me to remember dad and focus on remembering him. I can highly recommend their service. Thank you to the whole team.



    – SianM-34 –



  • “The epitome of professionalism, care and sensitivity”
    “From the first phone contact to arrange my mother’s funeral, initially with Tim whilst Stephen was on holiday, and then with Stephen, Caldecott & Sons were the epitome of professionalism, care and sensitivity and handled all the arrangements very efficiently indeed. There was total support and communication throughout a very difficult time, and huge help with the liaison with the cemetery for a burial. I cannot recommend their service highly enough.”



    – Richard Snowdon –



  • All along they showed us kindness and support
    From the first meeting with Stephen Caldecott we were put at ease. Stephen with his experience was able to suggest things that worked so well on the day but also were encouraged to be fully involved with the planning. All along they showed us kindness and support and were so professional. We would recommend them to friends.



    – PAM FISHER & ROSEMARY JONES –



  • THANKFUL FOR THE SERVICE
    I was having a bit of a bad time and needed some personalised and friendly help. Caldecotts were there for me when I needed them the most and were more than happy to handle everything regarding the funeral for me. I couldn’t thank them enough for what they’ve done for myself and my family and I highly recommend their courteous services to everyone.



    – CAROL MANNING –



  • Professionalism and sensitivity
    First and foremost I should like to thank you and your staff on the day for planning everything and then completing the job with such professionalism and sensitivity. I can’t praise the guys highly enough – they advised us, kept an eye on the clock for us, and dealt with any queries we had. Basically they took a lot of the worry away from us on what was always going to be a difficult and upsetting day, and I really can’t praise them enough!……. Many thanks again for providing us with such a fantastic service.



    – John Rydiard –



  • Sensitive and supportive
    I’m so pleased that I chose Caldecott and Sons to organise my mother’s funeral. They were sensitive and supportive in guiding me through the process, which was particularly important since I live some distance from Wrexham. They were totally professional and the funeral was perfect.



    – Eileen Gilmour –



  • Professional and Dignified
    My husband, sadly, has recently died and it was his express wish that I arrange his funeral through Caldecott and Sons. From my initial contact through to collecting my husband’s ashes they were respectful, professional, dignified and discreet. I could not have wished for a better ‘send off’ for my husband and can thoroughly recommend them to everyone who finds themselves in the same stressful situation as myself.



    – Maxine –



  • Excellent Service, Professionalism and Compassion
    I have three experiences with the services of Caldecott & Sons and they were all equally excellent in every way. They handled the funerals of two great friends extremely well and so when my mother died in April I had no hesitation in asking Stephen Caldecott to deal with all the arrangements. I would unreservedly recommend the company to anyone. It is a delight to deal with a genuine family run business. Nothing is too much trouble. All the staff are a delight to deal with and everyone is absolutely professional, kind and compassionate throughout the process. Stephen and Rebecca also make decision making easy and take the pressure away from you. From talking to other people, Caldecott’s prices also seem to be reasonable too. It is good to be able to put business in the hands of a family and their dedicated team rather than a corporate!



    – MikeR-49 –
  • A Massive Thank You to you All
    Caldecott & Sons, provided a high calibre of service in the most humane manner, sensitive, caring as well as being able to offer suggestions in improving on the basics. A family run business provides the more personal touch than any corporate funeral directors. If you want class, time and patience, these are definitely the funeral directors you need. This is the second time I have used them and that in its self speaks volumes. Thank you all at Caldecott for making my very difficult time, much easier.



    – BlackWire14-1 –